Shipping policy

Domestic Shipping Policy

Thank you for shopping with FACTORFIVE. The following constitutes FACTORFIVE’s domestic shipping policy.

Shipment processing time

All orders are shipped within 24 business hours. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order we will contact you via email or telephone.

Shipping Rates and Carrier Method

FACTORFIVE distributes all orders from our Wearhouse located in Chico, CA. The carrier method is determined by the weight and dimensions of the packages and the destination address. If you require a specific carrier you must specify when you order.

Shipping Options

We offer free Standard Shipping (3-4 Business Days) on all orders as well as Express Shipping (1-2 Business Days) for an additional cost of $9.90. Please note that we currently do not offer international shipping. For international shipping inquiries, please contact us at customerservice@factorfiveskin.com to see if we can accommodate your request.

Resale Protection Policy

FACTORFIVE does not allow or support any non-authorized wholesale customer to re-sell any FACTORFIVE product.